Can I select my room?

If you are booking for a full academic year you can select the type of room you stay in. However, you cannot request specific details such as what floor the room is on or who your flatmates are, as the rooms are allocated on a first come, first served basis. If you are booking for a shorter period e.g. a single semester or a summer stay, you will be allocated the room type (single studio, twin studio, single en suite etc) you have booked but the exact specification may be subject to availability. This can include the floor the room is located on, the direction the room is facing, if the room is classed as a standard, a club, a premium, an accessible, a premium accessible etc. If you do have a special request, please let us know and we will do our best to help you.

Can I view this residence prior to booking?

If you are staying for 12 weeks or longer, we will be happy to request an appointment with the residence team for you to view the residence. Unfortunately, we are not able to provide viewings for stays under 12 weeks.

Can I smoke in the residence?

Smoking is not permitted in any indoor area in the UK. Please use the designated smoking areas found outside the residence.

Unfortunately, no pets are permitted in any of our residences.

Where can I wash my clothes?

This residence offers dedicated laundry facilities where you can wash and dry your clothes.

Are bills included in the price?

Yes, all utility bills are included in the price of the room, including gas, electric and Wi-Fi internet.

Does this residence have internet?

Yes, there is wireless internet in every bedroom and throughout the building.

What is the area like?

Camden/Kentish Town is a lively area popular with students, young people and the young at heart. No matter what your interest is, you will not find difficult to fill your time here, from the bars and famous music venues to the art exhibitions to London Zoo, there is something for everyone here. The Market is just a short walk away and is great for a coffee or a bite to eat.

What’s the difference between Studio rooms and the Single En-Suite room types?

Both rooms have private en-suite bathrooms. The difference is that studios have cooking facilities within the room, while the single en suite rooms have access to a shared kitchen. This residence offers various types of studios, the main difference being the size of the room. Please check room descriptions for further information or contact us if you have any questions.

No, there is no curfew. You will be living independently, you will have your own key and can come and go as you please.

Is there always a member of staff available?

Yes, the reception staff usually work during office hours Monday to Friday. However, when the reception is closed, there will always be a member of the customer service or security team on hand, either to assist you in person or for you to contact by telephone.

Can I stay in this residence if I am under 18?

No, unfortunately, this residence is for students aged 18 or over.

Which London universities/language schools are located near this residence?

University of London – 17-minute cycle Regents University of London – 15-minute cycle The Royal Veterinary College – 19-minute walk Central St Martins – 26-minute walk Malvern House College – 28-minute walk Tti School of English – 18-minute walk

Which London tourist attractions are located near this residence?

Camden Market – 10-minute walk ZSL London Zoo – 18-minute walk Electric Ballroom – 20-minute walk The British Library – 25-minute walk Primrose Hill – 18-minute walk